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Additional Targeted Chat Pages – Add A Unique Chat Window on Targeted Web Pages. Additional $100 Each Per Month.
All sales are subject to the following Terms:
• In the event either Party wishes to terminate the Monthly service, that Party will be required to provide at least 10 days notice to the other Party prior to the next billing cycle.
• Annually billed purchases are refundable within 10 days of installation.
• Client will provide to RDM backend access to Website for the purpose of installing the activation code for above listed Chat System. Alternatively if preferred, RDM will provide said code for Client’s staff or Client’s web provider to install without RDM’s backend access to Website. Any delays to the activation and launch of Chat System caused by Client’s staff or it’s web provider will not impact billing cycle.
• RDM, with Client’s supervision and approval will customize Client System’s Chat verbiage and artificial intelligence logic to Client’s specifications. Client at any time can request changes and modifications to said Chat script in order to enhance conversion performance.
• Client can choose from our selection of stock photos for the chat operator avatar or supply their own photo. Specifications upon request.
• For purchases of Premier packages, RDM will customize introduction video with Client’s supervision and approval.
• Client will receive email notification and Chat dialog transcript of each Website visitor’s Chat interaction.
• Each party to this agreement shall indemnify, defend, protect, hold harmless, and release the other, its directors, stockholders, officers, agents, and employees, from and against any and all claims, loss, proceedings, damages, causes of action, liability, costs, or expense, including reasonable legal fees arising and costs from, or in connection with, or caused by, any act, failure to act, or negligence of such indemnifying party, to the extent limited in accordance with the laws of the state of Florida. This indemnification shall not be limited in any way, by any limitation on the amount or type of damages or compensation payable to, or for, the indemnifying party under workers’ compensation, disability benefits, or other employee benefit acts.
• RDM agrees not to disclose or use any confidential information of Client or Client’s customers or potential customers. Information such as customer’s chat responses are to remain property of Client. RDM will not use or share said information in any way, both during and after the term of this agreement. Additional information such as number of Website chat interactions and conversion rates will remain confidential and not used by RDM without Client’s written permission.
• The laws of Florida, USA govern this agreement and legal disputes can only be resolved in Florida, USA.